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Issues » 2004/2 - The Role of Families in Caring for the Elderly »

Petra Kaufmanová

Seniors’ perspective of home care


Abstract:

This thesis focuses on the evaluation of the quality of home care by its clients. The objective is to answer the question how senior citizens, living in their private housing or in retirement homes, evaluate the quality of the health care they receive. The relevant terms concern „home care“, „senior citizens living in their private housing“, „senior citizens living in retirement homes“, „quality“, „quality of home care“ and „evaluation“ The thesis qualitative strategy is used to examine values, needs and criteria, on the basis of which the senior citizens evaluate the quality of home care that they receive. Based on the interviews with the senior citizens a conception was formulated as to what they consider significant, which sets standards for their evaluation of quality. The thesis is concluded with an answer to the main research question and final recommendations are formulated.




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