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Issues » 2005/3 - Equal Opportunities »

Zdeněk Mlčák,

Potential sources of stress at social work and coping with them


The stress at social work in this study is conceptualized as the transactional system, which includes potential organizational and personal sources or precipitors. The organizational (expositional) precipitors relate to interactions social worker with their clients, bureaucratic conditions, lack of autonomy and collegiality, role conflict and to problems social work as scientific discipline and occupation. Personal (dispositional) precipitors involve emotional dimensions (neuroticism, negative affectivity, behavior type A), cognitive dimensions (locus of kontrol, self-efficacy, hardiness, sense of coherence) and social dimensions (social support, selfconcept). Stress at social work is described in this paper also in context of acute reactions and chronic consequences (burnout) and some individual and organizational coping strategies.

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