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Issues » 2006/3 - Organisational Culture »

Geert van der Laan

Taylorism and Craftsmanship in Social Work


Since the eighties social work in the Netherlands went through a process of rationalization. It seems to result in a quite mechanistic view on helping methods (social technology) and on the organization of social work (taylorism). Are there some alternatives? The author argues strongly in favor of a rehabilitation of craftsmanship in social work.

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