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Issues » 2015/1 - Social Work and Social Services »

Michaela Lukešová

Intercultural Competence as a Factor of Culturally Competent Practice in Social Work


The study focuses on the current trend in social work with culturally different people, with a focus on intercultural competence of social workers. The author focuses on the definition of intercultural competence, its development and components of key competencies, which should have a social worker in the context of culturally competent practice. Subsequently, the author presents criteria of communication appropriateness, effectiveness and adaptability, which may serve as evaluation criteria of interculturally competent behavior.


intercultural competence, intercultural counselling, intercultural social worker

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