Supervision as a Tool in Preventing Burnout Syndrome

Veronika Benesová, Edita Smidmajerova

Abstract:
OBJECTIVES: The paper is focused on burnout syndrome and offers effective tools related to prevention, including an examination of the groups at greatest risk. THEORETICAL BASE: Every worker (mainly those in helping professions) should be informed about stress and the process of burnout, so that they learn to recognize the symptoms of psychological exhaustion and protect themselves against it through effective precautions (in our case, by supervision). METHODS: An qualitative research method was chosen (questioning, document analysis) to understand human
behaviour in relation to the issue of the syndrome. We used the technique of the semi-structured interview and secondary data analysis, followed bydata coding and assessment. OUTCOMES: The research showed that all social workers try to prevent burnout syndrome: those who have already noticed the symptoms as well as those who have not faced any yet. Supervision is accepted as an effective tool for the support and prevention of burnout syndrome. IMPLICATION FOR SOCIAL WORK: The conclusions contribute to the current discussion on the importance and effect of supervision in social work. The most frequent methods and prevention techniques of the symptoms of burnout syndrome are used by field social workers.

Keywords:
systemic supervision, burnout syndrome, prevention, social worker