Supporting Family Capacity during the Economic Crisis

Fadi Sakka, Igor Okhrimenko, Shynar Issabayeva, Konstantin Sokolovskiy, Natalia Riabinina

Fadi Sakka is a PhD holder and an Assistant Professor of the Department of Business and Quality Management at Hamdan Bin Mohammed Smart University, Dubai, UAE. Research areas of interest include business and management, economic policy, government and law.

Igor Okhrimenko is a PhD holder in Economics. He works as a Senior Researcher of the Department of Insurance and Economy of Social Sphere at the Financial University under the Government of the Russian Federation, Moscow, Russian Federation. Her studies focus on economics and economic crisis.

Shynar Issabayeva has a Master of Sociology degree. Also, she is a PhD student of the Department of Sociology at L. N. Gumilyov Eurasian National University, Nur-Sultan, Kazakhstan. She is an expert in sociology.

Konstantin Sokolovskiy has a Candidate of Juridical Sciences degree. He is an Associate Professor of the Department of General Subjects at Humanitarian and technical academy, Kokshetau, Kazakhstan. His main scientific interest concerns the study of social work activity.

Natalia Riabinina is a Graduate student of the Department of Economics, Enterprise and Economic Security, at State Tax University, Educational and Scientific Institute of Economic Security and Customs Affairs, Irpin, Ukraine. Her research focuses on social welfare and family well-being programs.

Abstract
OBJECTIVES: The purpose of the study is to propose a practical model of supporting family capacity by social services during the financial crisis caused by the COVID-19. THEORETICAL BASE: The conceptual framework of the study includes the household capacity assessment and monitoring social work activity in the context of changes brought by the COVID-19 crisis. METHODS: The model describes the course of action taken by the social worker when interacting with the family and provides the tools used by the social protection services to help the family. The result is differentiation of social support forms according to the SWOT-analysis matrix. OUTCOMES: The matrix includes the system of critical indicators for evaluating the family capacity divided into four groups: strengths and opportunities and barriers and challenges. This model will allow one to identify and monitor family social and economic problems with subsequent improvement of family capacity in social and family entrepreneurship given that the family has a business. It will also help to evaluate the effectiveness of social services provided by the social protection system. SOCIAL WORK IMPLICATIONS: The results can be used for the development of social protection programs focusing on the introduction of permanent interaction mechanisms between social services and families, not only in crisis situations.

Keywords
digitalization, family, income, reciprocal relationships, support

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